E-Commerce Fulfilment Services
Whether you are an experienced internet retailer or new to the market with your first web shop, the way you store your products, process orders, handle despatches and treat your customers will be vital to the success of your business model.
DMS provides the complete range of integrated services to help you run your business in the most efficient and cost effective manner, whether you host your own shop or we host on your behalf:
- Seamlessly link from your web shop to our order processing and stock management system, or, we can build a site to your design and even keep your domain name
- Receipt of goods from you or your suppliers, checking for damage and booking into our stock system
- Secure warehousing and computer stock-level management
- Supplier handling
- Processing web orders (and mail or telephone orders)
- Arranging despatch with Carrier tracking
- Customer care and order life cycle services
- Returns policy implementation, customer credit and full reverse logistics
Our clients range from web shop start-ups to international retailers. Small or large, your business receives our total commitment for 100% of the time.
See our links section for examples of sites that we host and other clients that we work with.
Working with us you can expect a personal, team based approach to delivering your business requirements.
During a typical calendar year we process and despatch over 3 million consumer orders to homes in the UK and to overseas, with a zero backlog in the run up to Christmas.
